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Right click over top of that and select " New rule". Left click " Inbound rules" near the top left of the Windows Firewall window, then If you are using the Windows Firewall, do the following: Click Start, then type in " Windows Firewall" wait for "Windows Firewall with Advanced Security" to appear in the list and click it. Launch your Firewall to allow incoming and outgoing connections on.Click OK, then close out the FileZilla Server Interface. At the top of the window under the heading "Passive mode settings", check mark " use custom port range" and enter inĢ100-2100 as the range. On the left of the window,Ĭlick the "passive mode settings" option. On the FileZilla Server Interface, click Edit -> Settings the FileZilla Server Options window will appear.Launch the FileZilla Server Interface on the 'server' computer."failed to receive directory listing" on a remote connection as it pertains How to Fix: FileZilla Server 'Failed to Retrieve Directory Listing' Errorīelow I'll explain what I did using step-by-step instructions in case anyone else is TCP ports for incoming and outgoing connections. In Carl's case, I setįileZilla's passive port to 2100, then configured the Windows Firewall to allow To fix the issue, the FileZilla Server "passive mode" port setting must be limited to a finite number to make it a viable firewall rule. It would not be wise to configure the firewall to allow random TCP IP connections (or a full range of them), Port 21 is reserved for FTP service on the host machine and for incoming connections. This is often done on random TCP ports, even though (by default) to send and receive files as well as directory listings. This told me it was a firewall issue.Īfter more research on the topic I discovered that FileZilla uses " passive mode" Carl was using the Windows Firewall, so I disabled that and was able to connect to his FTP server using my system by remote. When issues like this happen where it works for one instance but doesn't work for another - in this case, the FTP works locally but not by remote - the first thing to try is to disable the firewall to see if that makes any difference. My remote desktop support service, and he agreed. I asked Carl if he would like me to connect to his system using I am currently using Port 21 to host the FTP and have added it to myįirewall, but I don't understand why FileZilla server can't retrieve the directory listing by remote. Works fine at home but when I am remote, I get the error: ' failed to receive directory listing', and then it disconnects. I have installed FileZilla FTP Server (version 0.9.60 beta) and it I am frequently on the road with my laptop and need to access my files at home