It includes several tests that will examine the physical media on your Seagate, Maxtor or Samsung disk drive and any non- Seagate disk drive. You may either save the application to your Desktop or to a folder of your choice.Īfter the SeaTools for Windows application has been downloaded and saved to the location you select, click on the SeaTools file to launch the Windows Installation Wizard.įollow the instructions in the Wizard to complete the installation process. SeaTools for Windows is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine the condition of the disk drive in your external hard drive, desktop or notebook computer. When you click on the Save button the Save As dialog will be launched. Click the Save button to save the application.
Once the download starts, you will be prompted to either run the application, save the application or cancel the download. Some typical reasons for No Problem Found areĭownload the SeaTools for Windows file. This hard disk diagnostic utility will help you make that determination and possibly save you time and money and preserve your data. Once the download starts, you will be prompted to either run the application, save the application or cancel the download. Before you send in a drive, it is in your best interest to determine if a replacement drive is really necessary. Returning a drive for warranty service means system downtime and inconvenience for you in packing and returning your drive product. SeaTools for Windows should run on both internal and external hard drives.Īfter testing, a large percentage of the drives returned to Seagate for warranty replacement are perfectly good drives with "No Problem Found" (NPF). It includes several tests that will examine the physical media on your Seagate, Maxtor or Samsung disk drive and any non-Seagate disk drive. Step 4: Press the download button and save the file to your desktop.SeaTools for Windows is a comprehensive, easy-to-use diagnostic tool that helps you quickly determine the condition of the disk drive in your external hard drive, desktop or notebook computer. Note: By pressing accept you are stating that you agree and fully understand the documentation. Step 3: When asked to accept the terms and agreements press accept. Optional: Here you can also download the SeaTools for Windows to run via the Windows environment. Step 2: Once there click the Downloads tab at the top.
Step 1: Click on the SeaTools link: SeaTools | Seagate There are two methods of running SeaTools: a blank CD or a blank USB device, both of which will be explained below. This test will work on both desktops and notebooks and will test all hard drives (HDD) and solid state drives (SSD).īelow I will be going over the DOS edition of SeaTools alternatively you can use SeaTools for Windows if you have access to Windows on the malfunctioning PC. SeaTools for DOS is an easy-to-use test that can help determine what is preventing you from accessing your data on your hard drive or help determine why the hard drive is failing.
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